Safety & Maintenance FAQs

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WHAT IS A SAFETY & MAINTENANCE PLAN?

Designed to give you peace of mind knowing your site is updated, backed up, and secure:

  • Site backups (daily, weekly, or monthly)
  • Restoration commitment
  • System Updates/Upgrades (themes & plugins)
  • Performance Enhancements (speed!)
  • Firewall/SPAM Protection
  • Content Updates
  • Monthly Site Report
  • Uptime and Security Monitoring
  • Site Migration
  • Site Staging Area
  • SSL Certificate (https)
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Do you offer website development and content updates?

Yes! You can check out our website pack options. We have monthly content update retainer options as well. Contact us for details.

 

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Do you charge a setup or cancellation fee?

Nope. You are free to leave any time you want. If you decide to come back, we’ll get you set up again and continue working to keep your site safe.

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How quickly can you restore a backup?

General restore requests can be handled within 24 hours. Emergencies reported from site monitoring are handled ASAP.
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Is my site really in danger if I pass on the safety plan?

Websites are complicated. Your site could be fine for years and one day get hacked. If you don’t have proper steps in place, your site could be gone forever. This safety plan is website insurance.
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Do you offer web hosting?

Absolutely! We prefer being a one-stop shop for our clients and offer hosting as an add-on. It makes support much more streamlined. 

Plans & Pricing

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